Course curriculum

  • 1

    Welcome to the Office Manager Training Course

    • Welcome new hire office manager!

    • Our Job - Sell - Build - Collect
  • 2

    Build - Production

    • Providing Excellent Customer service to all of our customers - Constant Contact

    • Customer Service Scripts

    • What consist a complete file that is ready to turn in for process?
  • 3

    Collect - Billing

    • Making sure that we are collecting the deductilbe and first check before we start building the roof

    • Payment plans and first payment needed if customer cant pay full deductible.

  • 4

    Office Administrative Tasks

    • Checking Messages Daily

    • Office Open and Close Procedures

    • Track and Monitor W2 Attendance, Absent request and Attendance line!